Clarius clinicians use their credentials (email address matched with the password of their choice) to login into the Clarius App and into the Clarius Cloud. Passwords are encrypted and secured using the PBKDF2 algorithm with a SHA256 hash, a password stretching mechanism recommended by NIST.
Clarius Mobile Health and its support staff cannot see or retrieve any user's passwords. When users forget or lose their password, they can use Clarius reset password mechanism.
You can reset your password by following the instructions here.