Clarius users use their credentials (email address matched with the password of their choice) to login into the Clarius App and into the Clarius Cloud. Passwords are encrypted and secured using the PBKDF2 algorithm with a SHA256 hash, a password stretching mechanism recommended by NIST.
Clarius cannot see or retrieve user passwords. When users forget or lose their password, they can use Clarius reset password mechanism.
For more information regarding resetting your password, please click here.