You must be connected to the internet the first time you sign in to the Clarius app to retrieve permissions and certificates. The Clarius app requires internet access at least once every 90 days to re-validate your credentials and certificates. Your scanner will not connect to your smart device if your certificates hav expired.
The app will remind you 30 days before the certificates will expire. For users who will be away from internet for an extended period of time, please contact Support at email@example.com to extend the expiry date.